Are you looking for an ecommerce fulfillment strategy that leaves your customers satisfied and your operating budget intact? As the trusted provider of 3PL ecommerce fulfillment services, Streamline Fulfillment helps businesses like yours focus on scaling and providing improved customer interactions. We’ll handle the logistics so you can focus on what you do best.
What Are the Challenges of Ecommerce Fulfillment?
Ecommerce businesses navigate unique challenges in the fulfillment process. The two most common concerns are shipping delays and invetory errors These obstacles can harm customer satisfaction and greatly increase the cost of retention, acquisition, and reputation management.
Six Techniques for Crafting a Reliable Strategy for Fulfilling Ecommerce Orders
An efficient and accurate ecommerce fulfillment plan utilizes the following six strategies.
1. Reliable Inventory Management
Inventory management is one of the most frequent areas where errors arise. When humans track and record products in a warehouse, even small mistakes can lead to significant expenditures. Relying on a third party that uses automation to manage your products practically eliminates discrepancies.
2. Secure Warehousing and Storage
A fool-proof ecommerce fulfillment strategy relies on secure and organized warehousing solutions. Without appropriate security measures, like surveillance or patrols, inventory often goes missing due to theft. Without proper organization, staff spend an inordinate amount of time searching for products and fulfilling orders.
3. Obtaining Enough Raw Materials or Supplies
Without a steady stream of supplies, a company can’t produce enough products to meet demand. Supply chain complications continue to challenge businesses globally, but working with logistics experts can reduce a large portion of the obstacles. Automation and enhanced analytics tools help companies plan ahead and avoid shortages or delays.
4. Picking and Packing Products for Fulfillment
Accurate order processing relies on more than correctly managing the inventory and ensuring you have enough supplies to fulfill the order. It also requires someone to correctly locate and pack the products. Working with a dedicated 3PL company increases efficiency, reduces mistakes, and frees up your employees for more specialized tasks.
5. Shipping and Transporting Orders to Customers
From leaving the first warehouse to last-mile delivery, the complicated process of transporting your product leaves significant room for error. By including shipping integration in your software and automation choices, the right fulfillment consultants can increase accuracy to 99.9%. Shipping errors are a major source of customer dissatisfaction, so eliminating them improves loyalty and retention.
6. Accurately and Quickly Processing Returns
Returns management is an unavoidable part of running a business. Sometimes, a customer orders the wrong item by mistake or reads the product listing incorrectly. Allowing them to return the item without hassle or delay increases the likelihood that they will purchase some other product you offer.
Work With the Experts To Create Your Customized Fulfillment Process
Streamline Fulfillment helps businesses form a customized and reliable ecommerce fulfillment strategy. Whether you need help choosing from 3PL or self-fulfillment approaches or need help overcoming unique shipping issues, we’re here for you. With national service and warehouses along the West Coast, you can rely on us to take the pain out of inventory management and shipping.
Start crafting your strategy by calling (509) 888-2880.